This training will focus on
the end-user of Internet services.

• Getting Online
• Using Portal Sites. i.e. "start pages"
• Navigating the Internet
• Using Microsoft Internet Explorer or Netscape Navigator
• Using Search Engines. i.e. Yahoo, Excite, Lycos etc.
• Saving and Managing "Favorites" or "Links"

Training for office staff who need to
use inter-office or Internet based E-Mail

• Configuring Email Software
• Using multiple email accounts
• Using "Web Based" Email Accounts
• Sending, Receiving, Saving and Viewing Attachments
• Understanding ERROR messages